How to remove or hide respondents from the completed interviews?

During project monitoring or after fieldwork, there are cases where users might want to remove respondents on the dashboard such as adjusting the quota completes or removing bad quality response. 

The Inca platform has a data quality control system that generally detects bad quality open end responses and straightliners (those who select the same answer) from some close end questions.  However, in some cases, some open end responses are still regarded as poor quality by the user.

In either case, you may delete the IDs/participants by following these steps:

1. In your project Dashboard, go to the Data Export and download the CSV data to identify the Respondent IDs of participants you want to delete. You may also send the Tracker ID to your panel provider as their reference ID in case you want these participants to be replaced on fieldwork.

2. Once you've identified the Respondent IDs to be removed, go to the Data Management tab and tick the Respondent ID you want to remove, and click Hide on Dashboard. 

Note that users can use the search bar to find the relevant IDs, and when there are multiple IDs, they can separate them with comma in the search bar.  

3.  Once the respondent's IDs have been hidden, the Dashboard will be refreshed and the number of completes will be reduced. Note that the data won't be updated immediately on the Dashboard/data file, it would take a few minutes to refresh the data. 

Additional Note:

Hide/show on Dashboard is usually for quality control for all the real data collected from the Live link, and when the data is hidden, it won't show on the Dashboard but will still show in the data file with a status "Hidden".

Transfer to/from TestMode

In the case that the user have used a wrong link for testing (used the Live link instead of the Test link) and you want to remove the data collected in the Dashboard, you can do so by clicking the Transfer to TestMode

When the data is moved to TestMode data, then it won't show up in the Dashboard. It also won't show up on the data file for Actual Respondents and will show in Testmode Data instead. 

On the other hand, when the user have used a wrong link for data collection (used the Test link instead of the Live link and the results don't show up on the dashboard), you can move respondents on Testmode to the Actual Respondents that will show up on Dashboard and data file. Simply click on the drop-down and select TestMode then select/determine the respondents' IDs, then click Transfer to Actual Respondent

Note:  Full data deletion can only be done backend by the dev team, but users can move respondent data to test mode data on the data management tab to hide them from their dashboard and export data file.